It is really important to realise that the way people are related to when they first come to your student union will have a huge impression on them. If they feel comfortable in the group, then they are likely to enjoy their first experience of your union and will probably come back. If they are made to feel uncomfortable however, then it is a fair bet that you will not see them at another union event!
Obviously, you want to keep everyone involved, so it is vitally important that you can make sure everyone is feeling happy. Below is a list of "do"s and "don't"s which you may find helpful:
Make sure you introduce yourself to all newcomers.
Find out their name and something else about them.
Remember their name!
Introduce them to other people.
Make sure they know what is going on.
Run some 'getting to know you' activities.
Be friendly and approachable.
Get everyone to sign their name on a list - this shows that you value each person.
Be loud and intimidating.
Embarrass them in front of everyone or put them on the spot.
Be cliquey and exclusive.
Presume they know what is going on.
Only speak to the people you know. It is your job to involve everyone
Forget their name.
Let them leave without telling them about the next event.